Website terms only
Project work is governed by the quotation, order, appointment or other written agreement accepted for that work.
Website information
Website Terms of Use
These essential terms explain how the Alu-Glaze website may be used. They do not replace the written terms that apply to a quotation, appointment or project.
General information
Website content is not a site-specific survey, design, specification, quotation, warranty or compliance assessment.
Clear company details
This website is operated by ALU-GLAZE & DOOR ENGINEERS LTD, registered in England and Wales.
01 — Scope
About these terms
These terms apply to your use of alu-glaze.co.uk. By using the website, you agree to use it on this basis. If you do not agree, please stop using the website.
These are not customer terms of sale or service. They do not form the terms for a survey, report, installation, repair or other project. Any services are governed by the quotation, order, appointment or other written agreement accepted for that work.
02 — Company details
Who operates this website
This website is operated by ALU-GLAZE & DOOR ENGINEERS LTD, trading on this website as Alu-Glaze. It is a private limited company registered in England and Wales under company number 15131786.
Registered office
Suite 5, Rossway Business CentreWharf Approach, Aldridge
Walsall, West Midlands WS9 8BX
United Kingdom
Email: office@agde-group.co.uk
Telephone: 0330 057 5857
03 — Content
Website information is general
We take reasonable care when preparing website content, but the information is general and may not reflect the condition, design, access constraints, specification or legal requirements of a particular building or project. It is not a site-specific survey, report, design, specification, quotation, warranty, certification or professional advice.
Do not rely on website content alone for safety, procurement, design, regulatory or investment decisions. Those decisions should be based on the appropriate project information and, where needed, a suitably scoped inspection or advice from a competent professional.
Technical guidance, standards, legislation, products and availability can change. A publication or update date is shown where relevant, but you should check that information is current before acting on it.
04 — Contact and projects
Enquiries, quotations and service contracts
The website does not provide an online checkout or conclude a contract for services. Sending a form, email or other enquiry asks us to contact you; it does not oblige either party to proceed and does not itself create a contract.
Please provide information that is accurate to the best of your knowledge and that you are entitled to share. We may need drawings, photographs, site information or an inspection before we can define a scope or price. Any quotation is subject to its stated assumptions, exclusions, validity period and accompanying terms.
Our Privacy & Cookie Notice explains how we use personal data submitted through the website. Please do not include unnecessary sensitive information or confidential third-party material in a general enquiry.
05 — Conduct
Acceptable use
You may use the website only for lawful purposes. You must not:
- attempt to gain unauthorised access to the website, server, forms or connected systems;
- introduce malicious code, disrupt the service or place an unreasonable automated load on it;
- use the website to send unlawful, misleading, abusive or infringing material;
- impersonate another person or misrepresent your authority to act for an organisation; or
- collect website or user data in a way that breaches applicable law or another person’s rights.
06 — Ownership
Intellectual property
Unless stated otherwise, the website and its text, photographs, graphics, branding and other content are owned by or licensed to the website operator and are protected by intellectual-property law.
You may view, download or print reasonable extracts for your own personal or internal business reference. You must not reproduce, republish, sell, modify or commercially exploit substantial website content without written permission, except where law allows it. You may link fairly to a public page, provided the link does not imply an association or endorsement that does not exist.
07 — Access
External links and website availability
Links to third-party websites are provided for context or convenience. Those websites are operated independently and have their own content, terms and privacy information. A link does not by itself mean that we endorse everything on the linked website.
We may update, suspend or withdraw parts of the website. We use reasonable care in operating it but do not promise that access will always be uninterrupted, error-free or free from harmful code. You should use appropriate security and backup measures on your own systems.
08 — Updates
Privacy and changes to these terms
Our Privacy & Cookie Notice explains how we handle personal data and optional website technologies.
We may update these website terms when the website, business or law changes. The effective date and version at the top identify the current terms. Changes apply from publication and do not by themselves amend an existing project contract.
09 — Legal and contact
Governing law, questions and complaints
These website terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory rights or jurisdiction rules that apply to an individual acting as a consumer.
If part of these terms is found to be unlawful or unenforceable, the remaining terms continue to apply so far as the law permits.
For a question about the website or a complaint about our service, contact us using the email, telephone number or registered-office address above. Please include enough information to identify the relevant enquiry or project. We will investigate and respond as soon as reasonably possible.